Privacy Policy

At Maple Paw Apparel Inc., we are committed to protecting the privacy of visitors and customers who use our online platform and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with GDPR and other applicable privacy laws.

Information We Collect

We collect information necessary to provide and improve our custom-designed pet clothing and accessory services, including seasonal collections and consultations.

• Personal identification details such as name, address, phone number, and email when you place orders or contact us.
• Payment information provided during transactions, processed securely by our payment partners.
• Usage data from your interaction with our online retail platform to enhance user experience.
• Communications and preferences to customize pet fashion consultations and product recommendations.

How We Use Your Information

Your information is used solely to support the operation and improvement of our services, ensuring a personalized and secure experience.

• Processing orders and delivering custom pet apparel and accessories.
• Communicating order updates, customer support, and consultation scheduling.
• Analyzing platform usage to improve features and user experience.
• Complying with legal obligations and internal policies.

Data Sharing and Disclosure

We do not sell or rent your personal data. We may share information with trusted third parties only as necessary to provide our services or comply with legal requirements.

• Service providers assisting with payment processing, shipping, and customer support under strict confidentiality agreements.
• Legal authorities when required by law or in response to lawful requests.

Your Rights and Choices

You have rights under data protection laws regarding your personal information, including:

• Accessing the personal data we hold about you.
• Requesting correction or deletion of inaccurate or unnecessary information.
• Objecting to or restricting certain processing activities.
• Withdrawing consent where processing is based on consent.

To exercise these rights, please contact us at the physical address below.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.

International Transfers

If your data is transferred outside of Canada or the European Economic Area, we ensure it is protected with appropriate safeguards in accordance with applicable laws.

Children’s Privacy

Our online platform is not intended for children under the age of 16. We do not knowingly collect personal data from children without parental consent.

Contact Information

For questions or requests regarding your personal data or this Privacy Policy, please contact:

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page occasionally for the latest information.